Women in STEM Jobs, Events & Hiring

New Graduate – Technical Support Engineer - German Speaking

Cork

New Graduate – Technical Support Engineer - German Speaking Location: Cork, Ireland Start Date: July 2021 If you thrive in an open, positive and innovative culture, VMware could be the place for you. At our core, we are people who care about execution, passion, integrity, our customers and community who build and use technology as a force for good. Learn more about our story here! As a Technical Support Engineer Graduate within VMware, you’ll provide technical support to customers who are working to implement VMware products and pursue other related issues. You will work within the Technical Support team under our Global Support Services Organisation, gaining in-depth knowledge about our exciting industry-leading Cloud computing and Virtualization platforms and solutions. Our Technical Support team are elite trouble-shooters, working closely with our customers to keep their environment's delivering value to their internal customers. This Graduate Program will not only equip you to understand our customers environments, but provide you with an in-depth understanding of hardware, systems, applications and Cloud and Virtualisation technologies. Generally, graduates in this area will become deeply competent in the technology that is meaningful to the organisation they work for. There are many attractive opportunities for promotion and career development plus organisation and global mobility possibilities within our company. What is in it for you? Join an atmosphere that is fun, casual and inviting, staying true to our roots as a successful entrepreneurial start up Be a key member of the VMware team that has built a rare business environment – one of energy, creativity, collegiality and collaboration Experience an initial 10-week formal training to prepare you for your role and work in a continuous learning organization where initiative, drive and passion, for progression are nurtured and rewarded Work as part of a multi-functional team that together seeks to understand and resolve complex problems for our customers Opportunities to troubleshoot with some of our biggest companies and organizations globally Become highly proficient in Operating Systems, Storage, Networking and Virtualization Opportunity to innovate, create and design new solutions as emergent technologies evolve Craft valuable Knowledge Base articles that will be shared with all our customers You can achieve a number of industry leading VMware recognized Certifications, including the VMware Certified Professional Exam VCP-DCV 2020 Attractive compensation and benefit package Individual career path – career growth enhanced by learning and development programs, regular performance assessment and teams of worldwide IT professionals 40 paid hours of volunteering – a unique platform for our people to generously give back through 40 hours of paid service learning Responsibilities Respond to customer inquiries in German and English, primarily by e-mail and web-tickets Resolve customer technical issues through diligent research, reproduction, and troubleshooting Partner directly with other technical support staff both locally and globally, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems Document all technical inquiries, collect logs and obtain a clear problem description, with issue resolution as the ultimate goal Use Knowledge Bases to guide the resolution of customer issues Working as our customers advocate, provide a delightful experience Requirements: Basic understanding of TCP/IP networking stack and key networking concepts Comprehension of enterprise LAN/WAN environment an advantage Good user experience with Windows and Linux OS systems A naturally inquisitive mind for the technologies of tomorrow A real passion for sharing and giving to your colleagues and our customers A solid ability to communicate with customers and across organizations Fluent in German Fluency in English Experience in any IT role or software development skills in web technologies Graduates must have graduated within 12 months of the start date (July 2020) Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role. We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Machine Learning Engineer – Graduate Programme

| London

Kubrick Group is a specialist data consultancy with a twist. We hire a diverse range of junior professionals and graduates from across the country, we pay you while we train you in the latest data and business skills and then place you into industry-leading companies in a variety of different sectors. Through our training we will develop you into a highly skilled data consultant who can go onto becoming a leading expert in your field. We work across all sectors and our projects have included helping retailers predict fashion trends, car manufacturers project sales of new models and even hospitals understand the real reason for the growth in patient numbers in their A&E departments. If these sorts of challenges excite you Kubrick would like to hear from you as we are looking for our next intake of Machine Learning Engineers. Kubrick's Machine Learning Engineers assist our clients by extracting value from data by integrating deep knowledge from multiple disciplines such as mathematics, computer science and domain knowledge to draw meaningful insights, improve decision making, predict trends and increase efficiency within an organisation. Embark on your exciting and challenging 15-16-week training period in our data labs in London and then get to work for one of our most exciting clients in the UK. What you’ll do Immediately be paid to be trained by us, from the day you join. We fully prepare our people in our London data labs before they go on client site. Be taught all the latest technology skills relevant to data challenges such as Python (including Numpy, Pandas, Scikit-Learn and PyTorch), SQL, Spark, Cloud Computing, NoSQL and DevOps. Learn about the most industry relevant data science techniques - including machine learning models such as linear regression, random forests and deep neural networks. Apply data science algorithms to solve practical real-world problems. Examples case studies include price prediction, image classification and sentiment analysis. Receive soft skills training including office basics, communication skills, networking, career management, interview practice, transitioning to client site, etc. in addition to Q&As with our HQ Team, consultants on client site, Kubrick Alumni and Clients. Learn from the best in the sector, our courses are designed by industry figure heads Work as a consultant for Kubrick following your training and integrate yourself into a company’s data team with the option to join them permanently after your two years on client site. Here are some examples of the projects we have worked on We have built chatbots to enhance customer experience Complex dashboards with AI, for banking clients so they have greater information at their fingertips Implementation of blockchain within the travel industry making transactions quicker and more secure Created a data analytics database for computational chemistry as part of a wider data infrastructure for augmented drug discovery Sentiment Engines built for retailers to better understand demand Used Machine Learning and predictive modelling to foresee and solve potential customer problems before they happen for a telecommunications client Improving health treatments and food nutrition for pets using Natural Language Processing on vets’ notes. What we need from you Proven analytical and problem solving skills - we don't need any previous coding skills, just excitement to learn! Team player - you have the desire to collaborate and share knowledge with your colleagues Desire to work with data to help organisations improve efficiency and decision making Strong interest for analytics, data and technology Good communication skills, both oral and written A strong work ethic and commitment to producing high quality solutions Flexibility, a positive attitude, maturity and humility Geographic flexibility; you must be able to attend training in London and then be placed either in London or around the UK. Minimum degree requirements Educated to degree level with at least A level mathematics or statistics and minimum of 120 new (300 old) UCAS points Master’s degree with preferably a strong quantitative component, though exceptional candidates with a Bachelor’s degree will also be considered.