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University Work Placement Engineer

Role Priorities:

  • Define and implement solution set within architecture framework
  • Manage technology and processes that are responsible for the firm’s desktop image, application packaging, deployment and patching solutions
  • Change management review of OS image and application changes
  • Collaboration with stakeholders to ensure the firm’s Desktop solutions are implemented, maintained and monitored to agreed policies and industry best practice.
  • Definition and maintenance of the MS Office suite to firm’s agreed standards
  • 3rd line analytical problem solving to support Service Delivery SLA’s
  • Ensure the Desktop image, and any data that resides on it, remains secured
  • Creation of high quality technical documentation and training material
  • Conduct regular Business Continuity Testing to ensure agreed recover times can be achieved and access to firm’s applications and resources is maintained

Desktop Solutions include, but are not limited to, the following technologies;

  • Active Directory and Group Policy Management
  • SCCM – Image Build, OS Deployment, Task Sequences, Software Distribution, Asset Management
  • Windows 7 and MS Office 2010 suite
  • Software packaging standards utilizing MSI and App-V technologies
  • Scripting skills to complement desktop management technologies
  • Desktop Virtualization technologies and platforms – including Citrix XenDesktop, Terminal Services and appropriate hypervisors
  • Application Virtualization technologies and platforms – App-V and Citrix XenApp
  • Remote access portal solutions – Client VPN’s and MS Direct Access

Top Competencies Required:

  • Technical engineering – subject matter expert
  • Communication, influencing and decision making 
  • Incident and Problem management
  • Project and vendor management
  • Process and Change management
  • Team working and collaboration